At OdiaUpaya, we strive to provide the best spiritual and Vedic guidance through our digital PDF resources. Since our products are digital and delivered instantly upon purchase, we have a clear policy regarding refunds and cancellations.
1. Digital Product Nature (Non-Refundable)
Due to the nature of digital content, all sales of our PDF guides and ebooks are final. Once a purchase is completed and the download link is generated or the file is accessed, we cannot offer a refund or exchange. Unlike physical goods, digital products cannot be “returned.”
2. Technical Issues & Delivery Guarantee
Your satisfaction is our priority. If you face any of the following issues, we are committed to resolving them immediately:
- Failed Download: If you paid but couldn’t download the file due to a technical error.
- Link Not Received: If you didn’t receive the download link via email.
- Corrupted File: If the downloaded PDF is not opening correctly.
In such cases, please do not worry. Simply WhatsApp your payment screenshot to 7657098215 or email us at support@odiaupaya.com. We will manually send you the PDF file within 24 hours.
3. Double Payments
If you were accidentally charged twice for the same product due to a technical glitch in the payment gateway, please notify us with proof of both transactions. After verification, we will initiate a refund for the duplicate payment within 5-7 business days.
4. Cancellations
Since the delivery of our digital products is instantaneous, orders cannot be canceled once the payment is successful.
Need Assistance?
We are here to help you at every step of your spiritual journey. If you have any trouble accessing your purchase, reach out to our support team:
- WhatsApp Support: +91 7657098215
- Email Support: support@odiaupaya.com
- Availability: 9:00 AM – 8:00 PM